Category: Property and Building Maintenance
Address: 66 Dedmere Road, Marlow, Buckinghamshire, SL7 1PG
Landline: 01628 4...
The company was contracted by us to complete a loft conversion on the understanding they had completed similar work previously and were therefore competent. The timeline provided was 6-8 weeks. The workers rarely showed up and proceeded to remove our roof, held us to ransom for money (requested payment by cash) outside of agreed milestone payments and then refused to return to site to make our house watertight when i suggested that once we were watertight we would help them out with an extra payment. They refused to return without upfront payment leaving us without a roof for more than 15 weeks. and the work that was done was done incorrectly. The Director - Penny Macoll is very aggressive and rude and we were left thousands out of pocket. Finally, the company refused to return our keys and even turned up at our house and tried to force entry meaning we had to change the locks and contact the police to force PPMM to give them back several months after refusing to return to site.